Privacy Policy

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PRIVACY POLICY

Effective Date: September 14, 2026
Last Updated: September 14, 2026

Mel’s Wellness respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit www.melswellness.com, join our mailing list, book an appointment, purchase a service, or otherwise interact with Mel’s Wellness.

INFORMATION WE COLLECT

Information You Provide

Our website currently collects your email address only when you voluntarily join our mailing list.

If you contact Mel’s Wellness directly or book an appointment through a third-party booking service such as Square, we may receive information such as your:

• Name
• Email address
• Telephone number
• Appointment and service information
• Payment or transaction details
• Information you voluntarily provide regarding your wellness needs

Payment card information submitted through Square or another payment processor is handled by that provider. Mel’s Wellness does not directly receive or store your complete payment card number through this website.

Information Collected Automatically

Our website host and service providers may automatically collect limited technical information when you visit the website, including your IP address, browser type, device type, pages visited, referring website, and general location information. Cookies or similar technologies may also be used to operate the website, measure traffic, improve performance, and understand how visitors use the site.

HOW WE USE YOUR INFORMATION

We may use collected information to:

• Provide and manage appointments and services
• Respond to questions and requests
• Send requested emails, promotions, specials, and business updates
• Process payments and maintain transaction records
• Improve our website, services, and customer experience
• Protect against fraud, misuse, or security threats
• Comply with legal, accounting, and regulatory requirements

EMAIL COMMUNICATIONS

If you join our mailing list, Mel’s Wellness may send you information about services, specials, events, and business updates. You may unsubscribe at any time by using the unsubscribe link included in an email. Unsubscribing from promotional emails will not prevent necessary communications relating to an appointment, transaction, or service you requested.

TEXT MESSAGING AND MOBILE INFORMATION

Our website does not currently use a form that collects telephone numbers for text-message marketing.

If you voluntarily provide your mobile number directly to Mel’s Wellness or through a booking platform and separately consent to receive text messages, we may use it for appointment-related communications or other communications to which you agreed. Message frequency may vary, and message and data rates may apply. You may opt out by replying STOP or request assistance by replying HELP.

Mel’s Wellness does not sell or share mobile telephone numbers, text-message opt-in information, or consent information with third parties or affiliates for their marketing or promotional purposes. Service providers acting on our behalf may process this information only as necessary to deliver the requested messaging services.

HOW WE SHARE INFORMATION

Mel’s Wellness does not sell or rent your personal information.

We may share limited information with trusted service providers that help us operate the business, including website hosting, email delivery, appointment scheduling, payment processing, customer communication, analytics, and reputation-management providers. These providers may use the information only as necessary to perform services on our behalf or as permitted under their own privacy policies.

We may also disclose information when required by law, to respond to a valid legal request, to protect the rights or safety of Mel’s Wellness or others, or in connection with a sale or transfer of the business.

THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites and services, including Square, social-media platforms, and review websites. Information submitted through those services is also governed by their respective privacy policies. Mel’s Wellness is not responsible for the privacy practices or content of third-party websites.

COOKIES

Cookies are small files placed on your device to help websites function and understand visitor activity. You may limit or disable cookies through your browser settings. Disabling cookies may affect how certain portions of the website function.

DATA RETENTION AND SECURITY

We retain personal information only for as long as reasonably necessary to provide services, maintain business and transaction records, meet legal obligations, resolve disputes, and enforce agreements.

Mel’s Wellness takes reasonable administrative and technical steps to protect personal information. However, no website, email system, or electronic transmission can be guaranteed to be completely secure.

YOUR PRIVACY CHOICES

You may contact Mel’s Wellness to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and recordkeeping requirements.

You may also:

• Unsubscribe from marketing emails using the link provided in each email
• Opt out of eligible text messages by replying STOP
• Adjust cookie settings through your browser
• Contact us with questions about how your information is used

CHILDREN’S PRIVACY

This website and our services are not directed toward children under 13, and Mel’s Wellness does not knowingly collect personal information online from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

CHANGES TO THIS POLICY

Mel’s Wellness may update this Privacy Policy periodically. Any revised policy will be posted on this page with an updated “Last Updated” date. Continued use of the website after an update means the revised policy applies to future interactions.

CONTACT US

If you have questions or requests regarding this Privacy Policy, please contact:

Mel’s Wellness
Myrtle Beach, South Carolina
Website: www.melswellness.com